How to opt out a contact in Infusionsoft

Here’s how to manually opt out a contact in Infusionsoft.

Go to the contact record and click on “Manage Email Status.”

In the window that pops up, click on “Manually opt-out this address.”

On the next screen, click the Opt-Out button.

Now when you look at the contact record, you will see a red envelope and an X next to the email address. This means that this contact won’t receive broadcasts any more.

Learn More:

Manually opt a contact back in to your emails

Read Infusionsoft’s description of each opt status

Advanced users: to directly open up the manage email status screen, go to:

https://appname.infusionsoft.com/OptOut/popup/manageOptStatus.jsp?email=name@domain.com

Example: