Do I have to configure my decision diamonds?
Imagine a goal leading in to two sequences.
Campaign Builder creates a decision diamond which allows you to define under what conditions the contact goes in to either sequence.
By default, the diamond is set to pass the contact on to every following sequence.
But even if you do want the contact to pass in to every sequence, you still have to configure the diamond.
Here is an unconfigured diamond.
Configure the diamond by opening it and then closing it. The diamond will turn light green and you’ll be ready to publish!
Configured but unpublished diamond:
Published configured diamond: